Testimonials

“Jennifer understood our overall objectives and was able to help the participants become aware of how they can influence in a positive way their work place environment.”
“I will use the skills and ideas introduced in the workshop to focus on each individual patient’s needs and reduce any fears and concerns they may have.”
“My “Why” I do the work I do and the listening skills will be something I come back to daily. I would recommend this workshop to everyone.”
“I enjoyed the workshop tremendously, our facilitator addressed our concerns, sharing knowledge specific to us.I was able to have quite a few moments of introspection, which led to peace after a very trying time. A heartfelt thanks. ”
“Through the workshop I realized just how little it takes to become thrown off task. This workshop has given me clarity and will help me to focus better in the workplace.”
“I really enjoyed it! It was a lot of FUN!. There was plenty of interaction and new ideas and I came away feeling very lucky to work with such a great bunch of ladies.”
"Excellent workshop. Jennifer the facilitator had lots of energy, was very easy to communicate with and had good cognizance of each participant."

FULTON"S PANCAKE HOUSE AND CORPORATE TEAM BUILDING RETREAT
“As owner of Fulton’s Pancake House & Sugar Bush I would like to share how Jennifer has assisted our business. We are a seasonal business with many teenage and adult staff, who return year after year. Annually we hire new teens and adults. They need to be “Fultonized” and blended with our great existing staff. We are well known for our excellent customer service and sales techniques

Jennifer’s staff development workshop allowed us to quickly build trust, establishing individual and team confidence. What I noticed after the session was a great sense of camaraderie, which continued through out the season.

Jennifer understands the day-to-day running of our business, our expectations of staff, our emphasis on family and our business values. Using a hands on, fun, active, participating format Jennifer was able to transfer our business expectations and values to the new staff. She also inspired and energized the staff to prepare them for another busy season.

At the end of a 2-3 hour session she had taught body language and how it affects sales, how to speak to customers, how to up sell and that the bottom line is the responsibility of all staff.

Most importantly she explained that each staff’s attitude affects their own pleasure at work, the customers satisfaction, the financial end result and your value as an employee at Fulton’s. Our staff enjoyed the learning very much and commented that they not only use these skills at work but also in everyday life with great results.

From my experience I can definitely see how Jennifer’s approach for staff training can be applied to improve any service oriented business. We’ve already booked her for next season.”


Shirley Fulton-Deugo Owner, Fulton's Pancake House and Sugar Bush
Corporate Teambuilding Retreat

www.fultons.ca
© 2017 Be Your Best / Jennifer Laale